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AppleCare+
By proceeding you are agreeing to be bound by the Terms and Conditions of Sale and the AppleCare+ Terms & Conditions. These are standard terms on which we intend to rely. For your own benefit and protection it is important that you read the Terms and Conditions of Sale, the AppleCare+ Terms and Conditions, the Key Facts Document and the Initial Disclosure Document carefully before you do so. If you do not understand anything, or have any questions, please call the Apple Contact Centre www.apple.com/uk/support/.
I am resident in the United Kingdom, but I do not reside on the Isle of Man or the Channel Islands.
Technical Account Manager support with one-hour response time, priority escalation of all support issues, unlimited incident support and remote diagnostic support services. Service includes technical mentoring, quarterly summaries of an account status. Eight days on-site annually, direct landline and mobile phone access to the TAM and Business Advisor, one-hour response time or less, priority escalation of all support issues, two vouchers for LANDESK training courses and events and unlimited incident support and Remote diagnostic support.