RUCKUS Networks End User WatchDog Premium Support

Ruckus Wireless offers quality, knowledgeable and responsive worldwide support. Ruckus has a new support offering branded "WatchDog": to better meet customers & partners most demanding needs and increase their ease of doing business.

Ruckus offers 3 WatchDog support options:

- Partner WatchDog Premium support is purchased by Ruckus qualified VARs who provide level 1 & 2 support.
- WatchDog Premium support can be purchased by customers from authorized partners. Support is directly provided by Ruckus.
- WatchDog AP Advanced Hardware Replacement is a separate support option that can be used by either customer or partners requiring advanced replacement.